Our stylish rattan garden furniture set will become the focal point of your garden or patio! This dining set, with an elegant design, will be a great choice for all fresco dining or relaxing in the garden.
The powder-coated steel frames make the table and chairs strong and sturdy, and thanks to their lightweight construction, all items are easy to move. Made of weather-resistant, waterproof PE rattan, the dining set is easy to clean. The oil wooden top is also easy to clean with a damp cloth.
The thick, soft, foam-filled seat and back cushions are highly comfortable and made of water-repellent polyester. The removable and washable covers are equipped with zips. What's more, you can pull the backrest down and store four chairs under the table, saving valuable storage space when the set is not in use.
Note: We recommend covering the set in the rain, snow and frost.
Cushion material: Polyester cover with foam filling
Table dimensions: 109 x 109 x 74 cm (L x W x H)
Chair dimensions: 52 x 56 x 85 cm (W x D x H)
Seat width: 47 cm
Seat depth: 36 cm
Seat height from the ground: 44 cm
Armrest height from the ground: 67 cm
Cushion thickness: 5 cm
Removable, washable cushion covers
Easy to assemble
Fabric: Polyethylene: 100%
PACKAGE CONTENTS
1 x Poly Rattan Outdoor Dining Table
8 x Poly Rattan Outdoor Dining chairs
16 x cushions
Here at Lounge Out, we want your experience to be as simple as possible, providing a free delivery service to major eastern cities like Brisbane / Melbourne / Sydney / Gold Coast / Canberra / Adelaide.
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.
After your order has been placed one of our friendly staff will send you a tracking number or will call you on bulky items and arrange a suitable delivery time.
We pride ourselves on customer service and will endeavor to do our best to deliver your new lounge at a convenient time.
SHIPPING GUIDE
Orders are generally shipped from our distribution center's located across the country with next day postage after full payment is received on most products.
For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
We work with a number of logistic companies however with three couriers we rely on to provide the most efficient delivery service with the most reasonable pricing and quickest service nominated below:
AUSTRALIA POST
Items that weigh 22 kg or less will be dispatched with eParcel which is Australia Post’s Internet enabled freight system.
Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Australia Post’s online tracking tool.
When your order is dispatched, you will be given a consignment number. You can use the number to track your order at theAustralia Post’s website.
The below table is for your reference to Australia Post’s expected delivery time.
Sending parcels within the same state
Service
Posted for delivery
Delivery by (business day after posting)
Regular parcel
Within metropolitan areas of capital cities, or within the same city or town or environs
3-4 days
Between a metropolitan area of a capital city and country locations
3-4 days
Between country locations
4-5 days
Sending parcels to other states
Service
Posted for delivery
Delivery by (business day after posting)
Regular parcel
Between Melbourne / Sydney; Melbourne / Canberra; Melbourne / Adelaide
For items that weigh below 22kg with a lower cost than eParcel, the item will be dispatched with Fastway. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Fastway provides reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.
Parcels dispatched with Fastway are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process viaFastway’s website.
A non- PO Box address is required for Fastway’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.
To track item that is dispatched width Fastway, please visithttp://www.fastway.com.auand use the given tracking number.
ALLIED EXPRESS
Parcels that weigh over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.
Each parcel will carry a barcoded address label and you will be able to track you items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.
Allied Express requires consignment note and the postcode of the destination to track item athttp://alliedexpress.com.au/or call131373for more queries.
Undeliverable Packages
In the unlikely event that your parcel is to be returned to us, our customer service representative will contact you via email.
Inaccurate address
If there are any address discrepancies with your order the product is returned us, a customer care team member will be in touch.A re-delivery cost will occur for any products that are returned to us.
Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pickup your parcel in your local Post Office. If your item is delivered by Fastway or Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel has to be resent.
The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various reasons. If you do not receive your item within 10 business days, please contact our customer service team.
Pick up or arranging your own courier is not available at our warehouse to ensure our distribution center can dispatch all goods efficiently at all times.
UNDELIVERABLES POSTCODES
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver your goods. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on this list, however, there are still a few postcodes that are undeliverable for some items. All orders with no available shipment service will be cancelled and refunded immediately.
Please kindly contact our customer service for more information if you need the item to be delivered to remote areas to ensure your order can be processed successfully.
Postcode
State
Suburb
5701
SA
WOOLUNDUNGA
6740
WA
DRYSDALE RIVER
6740
WA
MITCHELL PLATEAU
6740
WA
OOMBULGURRI
6740
WA
KALUMBURU
6740
WA
PRINCE REGENT RIVER
6740
WA
WYNDHAM
6743
WA
WARMUN
6743
WA
CAMBRIDGE GULF
6743
WA
LAKE ARGYLE
6743
WA
DURACK
6743
WA
GIBB
6743
WA
KUNUNURRA
6799
WA
Home Island Cocos (keeling) Islands
6799
WA
West Island Cocos (keeling) Islands
7151
TAS
HEARD ISLAND
7151
TAS
DAVIS
7151
TAS
MAWSON
7151
TAS
MACQUARIE ISLAND
7151
TAS
MCDONALD ISLANDS
7151
TAS
CASEY
Bulky items
State
Postcode
NT
0800-0999
NSW
2641,2717, 2831, 2898, 2899
QLD
4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959
QLD
4806-4899, 4900-4999, 9960-9999
SA
5701
WA
6055
TAS
7151
WA
6215-6699
WA
6700-6799
When We Deliver
We will always call you well in advance to make sure someone will be home. In most cases our drivers will need assistance getting the sofa off the truck so please have someone home to assist. Delivery is to your door, if you are unable to assist the driver or need assistance into your house or upstairs into an apartment, please contact Lounge Out to arrange.
5 Working Day, Risk-Free Returns.
We guarantee your complete satisfaction and want to make sure you are happy with our purchasing experience. If you have changed your mind on an item, no problem - we make returns easy.
You can return your product within 5 Working days of delivery. To be eligible for return, sofas must have tags attached, be in their original, sealed factory wrapping, and be in sanitary condition, clean, free of any damage, burns and stains of any kind.
To get the item back to us you will have to carefully repack the item in the original packaging materials, arrange and pay for return shipping. The item must arrive at our warehouse within 14 days of the initial delivery date.
We will then refund you the amount subject to a 20% restocking fee and delivery costs via the same method you used for the initial payment.
For full details of our terms and conditions please read our terms and conditions page which can be found by clicking here or during the checkout process.
120 Night Risk-Free Returns Mattresses
We guarantee your complete satisfaction and want to make sure you are happy with our purchasing experience. If you have changed your mind on an item, no problem - we make returns easy.
You can return your product within 120 Nights of delivery. No Catch's, No Gimmicks, No Tricks. Simply send us an email explaining the reason for the return so we can learn how to improve our products and we will organize a 100% FULL refund on your mattress.
What is Afterpay? Afterpay is a new payment option we now offer at Lounge Out. Afterpay allows our Australian customers to place an order without needing to pay the whole amount upfront. We ship your order out as normal and you pay it off in four equal fortnightly installments, interest free.
Who can use Afterpay? You can use Afterpay as a payment option if you:
Live in Australia;
Are at least 18 years old;
Are capable of entering into a legally binding contract;
Have a valid and verifiable email address and mobile number; and
Use an Australian credit or debit card to make the purchase.
How do I pay for my order with Afterpay? Simply select Afterpay at the checkout and sign in as an existing Afterpay customer or sign up instantly by following the simple steps. Be instantly approved, select an instalment plan then sit back and wait for your order to arrive!
Help! I keep getting redirected back to the cart page after I select Afterpay in the checkout? Please ensure your email address is provided as your main "Contact Information" (not a mobile phone number) in the checkout before proceeding to Afterpay. Still having issues? Please drop us a line and we'll get back to you as soon as we can.
If we are closed you can aslo contact the Afterpaycustomer support line on 1300 100 729 (Open Mon-Fri: 8am-7pm, Sat: 9am-5pm).
Will I be charged more if I use Afterpay? No you won't. There is no interest or added fees to use this payment service. The only time you would pay a fee is if you miss a payment. This includes a $10 Late Payment Fee if a payment is due from you but not received by Afterpay in accordance with the Payment Schedule, with a further $7 Late Payment Fee added seven days after the payment is due if the payment is still unpaid.
Please refer toAfterPay Terms for more information regarding late fees.
What Lounge Out products can be ordered using Afterpay? Afterpay is available for most of our in-stock products displayed on our website, please refer to the terms and conditions set out by Afterpay.
Is there a maximum spend for Afterpay? Yes, the maximum order value (including delivery) for Afterpay is AUD$1,000.
How many orders can I place at any one time? This will depend on Afterpay as they use a real time approval process.
How are the Afterpay installments calculated? The Afterpay installments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.
Delivery costs will be included in the quoted installment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option. This rate will also be consistent with that quoted in the order confirmation email you'll receive direct from Afterpay detailing your fortnightly payment schedule.
Where can I find out more about Afterpay? The Afterpay website provides a very comprehensive list of FAQs at:www.afterpay.com.au/faqs. It you still can't find out what you need here, contact Afterpay directly by emailinginfo@afterpay.com.auor calling the customer support line on 1300 100 729(Open Mon-Fri: 8am-7pm, Sat: 9am-5pm).
Simple Deals is partnered with Humm to help everyday Australians Buy Now Pay Later. The payment plans are a great value because Humm customers pay no interest, ever.
You can buy ‘Little things’ up to $2000 and choose to repay fortnightly or weekly in 5 or 10 slices. Start repaying and free up your balance to spend again.
For buying ‘Big things’ you can spend up to $30,000 instore and repay up to 60 months depending on what you buy.
Who can Humm?
You just need to have a “Yes” as the answer for the following:
- Live in Australia
- Be at least 18yo
- Be legally allowed to sign a binding agreement
- Have a valid email address and mobile number
- Own an Australian debit or credit card
Why do I have two amounts - one for ‘Big things’, one for ‘Little things’?
Humm realise you have two different types of spending. First, there’s everyday spending – little amounts you want to pay back fast. Then, there are big purchases, where you need more time to repay. With Humm, you can handle both quickly, easily and from the same App.
Can I increase my ‘Little things’ amount?
Yes, you can. Humm calls it a boost and you can have your total increase to $2,000. You simply need to give Humm one-time access to your electronic bank statement. So that Humm can make sure you’re not overstretching yourself.
