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Hootie Owl Back Pack-Pink

Hootie Owl Back Pack-Pink

: In stock

$80.00

$80.00
Or 10 interest free payments from $8.00 with What's this?
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QUESTIONS & ANSWERS

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Cute, durable, easy to use design backpack. This backpack is made of 100% cotton canvas, waterproof nylon lining, machine washable. There are 4 colors to choose from. Please email us your favourite color. Otherwise, we will have the color picked randomly for you.

Package Content

1 x Hootie Owl back pack

Here at Lounge Out, we want your experience to be as simple as possible, providing a free delivery service to major eastern cities like Brisbane / Melbourne / Sydney / Gold Coast / Canberra / Adelaide.  

All orders are subject to a handling period before shipment, usually 1 - 3 business days.

Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.

Lounge Out can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

After your order has been placed one of our friendly staff will send you a tracking number or will call you on bulky items and arrange a suitable delivery time.

We pride ourselves on customer service and will endeavor to do our best to deliver your new lounge at a convenient time.

SHIPPING GUIDE

Orders are generally shipped from either our distribution center's located across Australia or from our international warehouses located in United States, United Kingdom, Europe or China. 

Australian stock e generally see these delivered within the similar shipping time frames as domestic however these can take between 8-14 days for arrival to your address. 

Any international shipments will be detailed in each listing for your reference.  

For your protection we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure. 

Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering. 

We work with a number of logistic companies however with three couriers we rely on to provide the most efficient delivery service with the most reasonable pricing and quickest service nominated below:

AUSTRALIA POST

Items that weigh 22 kg or less will be dispatched with eParcel which is Australia Post’s Internet enabled freight system.

Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Australia Post’s online tracking tool.

When your order is dispatched, you will be given a consignment number. 

Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.

FASTWAY COURIERS

For items that weigh below 22kg with a lower cost than eParcel, the item will be dispatched with Fastway. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Fastway provides reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.

Parcels dispatched with Fastway are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Fastway’s website.

A non- PO Box address is required for Fastway’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

To track item that is dispatched width Fastway, please visit http://www.fastway.com.au and use the given tracking number.

ALLIED EXPRESS

Parcels that weigh over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.

Each parcel will carry a barcoded address label and you will be able to track you items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.

Allied Express requires consignment note and the postcode of the destination to track item at http://alliedexpress.com.au/ or call 131373 for more queries.

Undeliverable Packages

In the unlikely event that your parcel is to be returned to us, our customer service representative will contact you via email.

Inaccurate address

If there are any address discrepancies with your order the product is returned us, a customer care team member will be in touch.A re-delivery cost will occur for any products that are returned to us.

Unsuccessful Delivery Attempt

If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office. If your item is delivered by Fastway or Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.

Rejected by Receiver

If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost will occur if parcel has to be resent.

The expected time delivery given by each courier is for reference only. Delivery might take longer than expected due to various
reasons. If you do not receive your item within 10 business days, please contact our customer service team.

Pick up or arranging your own courier is not available at our warehouse to ensure our distribution center can dispatch all goods efficiently at all times.

UNDELIVERABLE POSTCODES

Due to the limited access of our freight carriers, there are certain bulky products such as furniture and appliances that can not be delivered to post codes listed below.

We try our best to include all the undeliverable postcodes on this list, however, there might be some that have not been captured and we will notify you if we are unable to proceed with your order.

We ask you to please email support@loungeoutaus.com for a detailed check to see if your item can be delivered to regional address. If we an order is placed and we cant deliver all fees associated with refunds will be deducted from purchase. 

All orders with no available shipment service will be cancelled and refunded immediately.

Please kindly contact our customer service for more information if you need the item to be delivered to remote areas to ensure your order can be processed successfully.

Postcode State Suburb
5701 SA WOOLUNDUNGA
6740 WA DRYSDALE RIVER
6740 WA MITCHELL PLATEAU
6740 WA OOMBULGURRI
6740 WA KALUMBURU
6740 WA PRINCE REGENT RIVER
6740 WA WYNDHAM
6743 WA WARMUN
6743 WA CAMBRIDGE GULF
6743 WA LAKE ARGYLE
6743 WA DURACK
6743 WA GIBB
6743 WA KUNUNURRA
6799 WA Home Island Cocos (keeling) Islands
6799 WA West Island Cocos (keeling) Islands
7151 TAS HEARD ISLAND
7151 TAS DAVIS
7151 TAS MAWSON
7151 TAS MACQUARIE ISLAND
7151 TAS MCDONALD ISLANDS
7151 TAS CASEY
Bulky items
State Postcode
NT 0800-0999
NSW 2641,2717, 2831, 2898, 2899
QLD 4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959
QLD 4806-4899, 4900-4999, 9960-9999
SA 5701
WA 6055
TAS 7151
WA 6215-6699
WA 6700-6799

When We Deliver

We will always call you well in advance to make sure someone will be home. In most cases our drivers will need assistance getting the sofa off the truck so please have someone home to assist. Delivery is to your door, if you are unable to assist the driver or need assistance into your house or upstairs into an apartment, please contact Lounge Out to arrange.

 

5 Working Day, Risk-Free Returns.

We guarantee your complete satisfaction and want to make sure you are happy with our purchasing experience. If you have changed your mind on an item, no problem - we make returns easy.

You can return your product within 5 Working days of delivery. To be eligible for return, sofas must have tags attached, be in their original, sealed factory wrapping, and be in sanitary condition, clean, free of any damage, burns and stains of any kind. 

To get the item back to us you will have to carefully repack the item in the original packaging materials, arrange and pay for return shipping. The item must arrive at our warehouse within 14 days of the initial delivery date.

We will then refund you the amount subject to a 20% restocking fee and delivery costs via the same method you used for the initial payment.

For full details of our terms and conditions please read our terms and conditions page which can be found by clicking here or during the checkout process.

 

120 Night Risk-Free Returns Mattresses

We guarantee your complete satisfaction and want to make sure you are happy with our purchasing experience. If you have changed your mind on an item, no problem - we make returns easy.

You can return your product within 120 Nights of delivery. No Catch's, No Gimmicks, No Tricks. Simply send us an email explaining the reason for the return so we can learn how to improve our products and we will organize a 100% FULL refund on your mattress.